Privacy Policy

Data Controller
MAI Merchandise Oy
info@maioriginals.com

What We Collect

  • Customer name, address, phone number, email

  • Order details and payment confirmation

  • Technical data (browser, device, IP address for fraud prevention)

Why We Collect It

  • To process and deliver orders

  • To provide customer support

  • To prevent misuse or fraud

  • To send marketing communications (only if consent is given)

Legal Basis

  • Contract (order processing)

  • Legitimate interest (fraud prevention, customer service)

  • Consent (marketing)

Data Retention

  • Order data: up to 6 years (legal/accounting requirement)

  • Marketing data: until consent is withdrawn

  • Technical data: kept only as long as needed for security

Customer Rights

  • Access, correction, or deletion of personal data

  • Restriction or objection to processing

  • Data portability

  • Right to withdraw marketing consent

  • Right to file a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutettu)

Cookies

We use cookies for site functionality, analytics, and improving your browsing experience. You may block cookies in your browser settings, but some features may not work.

Data Sharing

We do not sell or give away customer data. Data may be processed outside the EU when necessary (e.g., IT services), safeguarded by EU Commission standard contractual clauses.

Cookie Policy

This site uses cookies to:

  • Enable basic site functionality (checkout, account logins)

  • Collect anonymous statistics (Google Analytics)

  • Improve user experience (remembering preferences)

By using this site, you consent to the use of cookies. You can block cookies in your browser settings.